Storage Usage and Overage
Monitor your storage usage and understand overage billing at $3/GB/mo.
Every plan includes a storage allowance for photos, artwork, maps, and reference documents. If you exceed your allowance on a paid plan, Signplanr bills overage rather than blocking your uploads.
Storage limits by plan
| Plan | Storage Included | |---|---| | Free | 1 GB | | Starter | 5 GB | | Pro | 25 GB | | Business | 100 GB | | Enterprise | Custom |
Checking your usage
- Go to Organisation Settings in the sidebar and click Billing.
- The Storage section shows a usage bar with your current usage and total allowance (e.g. "3.2 GB of 5 GB used").
The usage figure updates as you upload or delete files.
What counts toward storage
The following file types count against your storage allowance:
- Sign photos — installation photos uploaded by contractors (main photo plus additional angles).
- Artwork files — sign artwork uploaded by organisers, including all retained versions.
- Maps — uploaded image maps and converted PDF maps.
- Reference documents — both event-level and sign-level reference images and PDFs.
Text data like sign metadata, comments, and history records do not count toward storage.
How overage works
On Starter, Pro, Business, and Enterprise plans, if your usage exceeds the included storage:
- Uploads continue working normally. Signplanr does not block you.
- Overage is billed at $3 per GB per month, calculated on the excess beyond your plan's allowance.
- Overage charges appear as a separate line item on your monthly invoice.
The Free plan does not include overage billing. When you reach the 1 GB limit on Free, uploads are blocked until you delete files or upgrade your plan.
Reducing your usage
To bring your storage back under the limit:
- Delete unused photos — remove rejected or duplicate sign photos.
- Clean up old events — archived events still consume storage. Delete artwork and photos from events you no longer need.
- Remove outdated reference documents — replace large files with optimised versions.
Alternatively, upgrade your plan for a higher storage allowance.