Storage Usage and Overage
Monitor your storage usage and understand overage billing at $3/GB/mo.
Every plan includes a storage allowance for photos, artwork, maps, and reference documents. If you exceed your allowance on a paid plan, Signplanr bills overage rather than blocking your uploads.
Storage limits by plan
| Plan | Storage Included |
|---|---|
| Free | 1 GB |
| Starter | 5 GB |
| Pro | 15 GB |
| Business | 30 GB |
| Enterprise | Custom |
Checking your usage
- Go to Settings in the sidebar, then click Billing.
- The Storage section shows a usage bar with your current usage and total allowance (e.g. "3.2 GB of 5 GB used").
The usage figure updates as you upload or delete files.
What counts toward storage
The following file types count against your storage allowance:
- Sign photos — installation photos uploaded by contractors (main photo plus additional angles).
- Artwork files — sign artwork uploaded by organisers, including all retained versions.
- Event-level default artwork — per-event default artwork attached to a sign type counts once per event. Duplicating an event forks the file, so each event holds its own copy and storage usage roughly doubles for those defaults.
- Maps — uploaded image maps and converted PDF maps.
- Reference documents — both event-level and sign-level reference images and PDFs.
Text data like sign metadata, comments, and history records do not count toward storage. Linking an event-level reference document to a sign also doesn't add to storage — the file lives once even when it appears on many signs.
How overage works
On Starter, Pro, Business, and Enterprise plans, if your usage exceeds the included storage:
- Uploads continue working normally. Signplanr does not block you.
- Overage is billed at $3 per GB per month, calculated on the excess beyond your plan's allowance.
- Overage charges appear as a separate line item on your monthly invoice.
The Free plan does not include overage billing. When you reach the 1 GB limit on Free, uploads are blocked until you delete files or upgrade your plan.
Reducing your usage
To bring your storage back under the limit:
- Delete unused photos — remove rejected or duplicate sign photos.
- Clean up old events — archived events still consume storage. Delete artwork and photos from events you no longer need.
- Remove outdated reference documents — replace large files with optimised versions.
Alternatively, upgrade your plan for a higher storage allowance.