Skip to main content

Filtering and Reporting by Customer

Filter the dashboard by customer and use the customer detail page to see all of one customer's events.

2 min readUpdated May 22, 2026organiser

Once events are linked to customers, two views start earning their keep: the dashboard filter and the customer detail page.

Filtering the dashboard

The dashboard event list has a Customer dropdown alongside the search and sort controls. Pick a customer to narrow the list to only their events. The status tab counts (Active, Draft, Completed, Archived) respect the filter — they show counts for the selected customer.

The selection is reflected in the URL (?customer=…), so you can bookmark or share a filtered view.

If you share a link to a filter on a customer that's later been archived, the dropdown still shows that customer marked (archived) so the filter stays coherent — but archived customers don't otherwise appear in the dropdown.

Customer detail page

Click a customer's name in the customers library, or click the Customer badge on an event header, to open the customer detail page. It shows:

  • Aggregate stats — total events, breakdown by status (draft / active / completed / archived), and total signs across all of this customer's events.
  • Customer details — contact name, email, phone, billing address, notes (admins/owners only).
  • Events list — every non-deleted event linked to this customer, sorted by start date, with status, dates, and sign count. Click any row to open the event.

The detail page is intentionally a thin "everything-about-this-customer" view rather than a separate dashboard — there's no extra logic to learn.

What's not in v1

  • There's no group-by-customer mode on the dashboard. Use the filter or the customer detail page instead.
  • There's no per-customer storage or sign quota — limits are per-organisation across all customers.
  • There's no superadmin view that spans all orgs. Each org sees only its own customers.
Filtering and Reporting by Customer — Help Centre | Signplanr